Disclaimer

The information provided by Book My Mandir ("we", "us", or "our") on our mobile application and website (the "Service") is for general informational purposes only. All information on the Service is provided in good faith, however we make no representation or warranty of any kind, express or implied.

1. General Disclaimer

Book My Mandir is a platform that facilitates connections between devotees, temples, and pandits. We act solely as an intermediary and do not directly provide religious services, ceremonies, or spiritual guidance.

2. Temple Services Disclaimer

2.1 Temple Operations

• Temple timings, darshan schedules, and availability are subject to change by the temple authorities
• We do not control temple operations, policies, or religious practices
• Temple closures due to festivals, maintenance, or other reasons are beyond our control
• VIP darshan privileges are determined by individual temples and may vary

2.2 Temple Information Accuracy

While we strive to provide accurate and up-to-date information about temples:

• Information may become outdated or inaccurate
• We rely on temples and users to provide accurate information
• We are not responsible for errors or omissions in temple listings
• Always verify critical information directly with the temple

3. Pandit Services Disclaimer

3.1 Pandit Verification

• While we verify basic credentials of pandits, we cannot guarantee their expertise or performance
• Verification badges indicate document verification only, not endorsement of spiritual qualifications
• Users should conduct their own due diligence before booking pandit services

3.2 Ceremony Outcomes

• We make no representations about spiritual, religious, or ceremonial outcomes
• The quality and authenticity of religious ceremonies are the responsibility of the pandit
• Disputes regarding ceremony conduct should be resolved directly with the pandit

4. Spiritual and Religious Content

4.1 Not Religious Advice

Content on our Service (articles, livestreams, community posts) is for informational and entertainment purposes only. It is not:

• Professional spiritual or religious guidance
• Theological advice or religious interpretation
• A substitute for consultation with qualified religious authorities

4.2 User-Generated Content

• Community posts and reviews reflect individual opinions only
• We do not endorse or verify the accuracy of user-generated content
• Religious interpretations and practices vary; respect all perspectives

5. E-Commerce and Merchandise

5.1 Product Descriptions

• Product images and descriptions are provided by sellers and may vary
• Actual products may differ slightly in color, size, or appearance
• We strive for accuracy but cannot guarantee product descriptions are error-free

5.2 Product Efficacy

We make no claims about the spiritual, religious, or health benefits of products sold on our platform. Any such claims are made by the product manufacturers or sellers.

6. Payment and Financial Disclaimer

• All payments are processed through Razorpay, a third-party payment gateway
• We do not store or have access to your complete payment card details
• Payment processing is subject to Razorpay's terms and policies
• Transaction disputes should be addressed through our support team

7. Limitation of Liability

7.1 Service Availability

We do not guarantee:

• Uninterrupted or error-free service
• Availability of specific temples or pandits
• Successful completion of bookings or transactions
• Livestream quality or availability

7.2 External Factors

We are not liable for:

• Acts of God, natural disasters, or force majeure events
• Government restrictions or regulations affecting temple access
• Internet connectivity or device issues
• Third-party service failures (Firebase, Razorpay, etc.)

8. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for:

• Content, privacy policies, or practices of third-party sites
• Accuracy or reliability of third-party information
• Products or services offered by third parties

9. Medical and Health Disclaimer

Our Service is not intended to provide medical, mental health, or therapeutic advice. Religious or spiritual practices mentioned on our platform should not replace professional medical care. Always consult qualified healthcare providers for health concerns.

10. Legal Compliance

• Users are responsible for compliance with local laws and regulations
• Our Service is intended for use in India; availability in other countries may vary
• Religious practices must comply with applicable laws and temple rules

11. Changes to This Disclaimer

We reserve the right to modify this Disclaimer at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Service constitutes acceptance of the updated Disclaimer.

12. Contact Information

If you have questions about this Disclaimer, please contact us: