Privacy Policy

Book My Mandir ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Profile information and preferences
• Payment and billing information (processed securely through Razorpay)
• Location data (with your permission)
• Booking and transaction history

1.2 Automatically Collected Information

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, browser type, pages visited)
• Usage data (features used, time spent, interactions)
• Firebase Analytics data (app performance, crash reports)

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our Service
• To process your bookings and payments
• To send you booking confirmations, updates, and notifications
• To improve and personalize your experience
• To communicate with you about our services
• To detect, prevent, and address technical issues or fraud
• To comply with legal obligations

3. Data Sharing and Disclosure

3.1 With Service Providers

We share your information with trusted third-party service providers:

• Firebase (Google): Authentication, database, analytics, and cloud functions
• Razorpay: Payment processing (subject to Razorpay's privacy policy)
• Google Play Services: App distribution and updates

3.2 With Temples and Pandits

When you make a booking, we share necessary information (name, phone number, booking details) with the temple or pandit to fulfill your request.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Data encryption in transit (HTTPS/TLS)
• Firebase Authentication with secure token-based authentication
• Firestore Security Rules to restrict unauthorized access
• Regular security audits and monitoring

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You may request deletion of your account and data at any time by contacting us.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Location: Disable location services in your device settings

To exercise these rights, contact us at support@bookmymandir.co.in

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than India, including the United States (Firebase/Google servers). We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: